What is iCoachPlus™

STAR’s iCoachPlus™ helps users turn feedback into improved personal performance, while making it easier for managers and coaches to be involved and measure success.

iCoachPlus™ is an online follow-up tool that links 360 results to individual development goals and helps participants accomplish those goals. It constantly monitors important dates and keeps everyone (participant, manager, coach) informed via email, and involved in the implementation of each individual development plan. Participants can also initiate highly focused follow-up mini-surveys to track their progress. Managers and coaches can review plans and give feedback at any time by clicking on a hotlink in the emails. > Back to top

Help participants succeed in developmental efforts

For participants, iCoachPlus™ provides an easy, structured method to build a development plan linked to survey results. iCoachPlus™ takes care of all the annoying implementation details of scheduling, reminding, keeping a written record and insuring the boss is informed. It displays initial survey results, provides the ability to measure personal progress, and then organizes the plan and results into a complete, professional development document. iCoachPlus™:

1. Links Goals to Specific Multi-Rater Results
   With iCoachPlus™, participants review their feedback to clearly identify and address those behaviors that contribute to their overall effectiveness. Participants then set goals and link those goals to specific survey questions or competencies.
   
   
2. Provides an Easy Way for a Person to Measure Progress Frequently
   As participants implement their plan, they can initiate mini-surveys based on their chosen areas of development. These highly focused surveys are short and customized for each participant. The data from these mini-surveys are recorded and displayed along with the participants’ last 360˚ survey and other mini-survey results for comparison and review.
   
   
3. Keeps Personal Development Progress on the “Front Burner”
   Rather than letting valuable 360˚ survey feedback be under-utilized or worse yet, forgotten altogether, iCoachPlus™ keeps participants and their important mentors aware, via email, of goals and ongoing efforts toward those goals.
   
   
4. Reminds People of Critical Dates and Events
   iCoachPlus™ keeps participants’ calendars updated and people on track. Automatic emails remind participants of upcoming deadlines. As deadlines are reached, it invites coaches and supervisors to go to personal planning pages, review progress and give feedback. iCoachPlus™ coordinates any plan changes with all involved.
   
   
5. Records Participants’ Progress Efficiently & Effectively
   The Personal Planning Page helps participants keep a running log of their efforts. Participants can record classes, meetings and workshops, attended. They can keep track of books and articles read, work sessions completed and other efforts undertaken to accomplish their goals.
   
   
6. Documents and Maintains a Complete History of the Person’s Efforts
   iCoachPlus™ takes all the information gathered throughout the personal development period and compiles it into concise, organized records, which can be printed and used in development discussions and as a permanent record.

Help Managers be better coaches

iCoachPlus™ keeps managers and coaches involved using automated reminders without adding any administrative burden. iCoachPlus™ streamlines the process of coaching multiple people by putting individual plans at their fingertips and recording coaching feedback whenever it’s needed. At the same time, managers and coaches can use the group report feature to quickly see who’s progressing, what issues people are working on and if there are emerging group trends.

iCoachPlus™:

1. Involves Participants, Their Supervisors, Coaches and Others
   By connecting participants with supervisors and coaches, participants are able to benefit from regular course correction and encouragement. As participants modify their personal planning pages, their assigned supervisors and coaches are invited to review the changes and give feedback. This timely coaching provides participants with the attention and additional guidance they need to be successful. The back and forth communication also creates two-way accountability, helping all involved remain committed to the process.
   
   
2. Streamlines the Administrative Process for Coaching Multiple People
   iCoachPlus™ includes a Coaches and/or Managers Administration page that lists everyone the manager or coach is involved in coaching. The manager and/or coach can move from one person’s plan to another within iCoachPlus™.
   
   
3. Leverages the skill of professional coaches
   iCoachPlus™ eliminates the administrative burden of coaching. It provides professional coaches with a method to coach more people with less effort and helps the coach stay engaged longer. All the functionality developed for supervisors is provided for coaches as well.
   
   
4. Establishes the results of your efforts
   As managers and coaches review development plans and efforts during the year, they can see how the concepts they have taught are incorporated into a user's development plan and how effectively the user has implemented his or her newfound knowledge. iCoachPlus™ provides a written record of what and how people have used the feedback to change their lives and improve their skills.