Outsourcing vs. In-house Processing

Whether you are using a pencil and paper survey or automating your 360 degree survey in-house, outsourcing is a valuable option you may want to consider.

Without spending any money on technology, you can offer your clients a 360 feedback process that makes data gathering and multi-rater report generation fast and easy. Additional benefits of outsourcing include:

• Multiple 360 survey automation choices. Because we focus on the process of gathering and reporting 360 survey data, we offer not just online automation but also phone, email, and fax.
• Growth without overhead. By outsourcing, you increase and improve your 360 feedback offering without increasing overhead costs.
• 360 technology solutions for organizations that are not tech savvy. Independent of your organization’s technical abilities, Interactive Voice Recognition (IVR) and Fax technologies can still be used to automate your 360 survey. These methods offer all the benefits of an online survey.
• Help transitioning to 360 automation. By starting with as phone and fax 360 automation, your organization can get used to 360 automation. As you move to online surveys, your organization is already familiar with automation and the ease it brings. With STAR's online/phone response media integration people can use either process and move to the online process as they feel comfortable.